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Privacy Policy

Introduction

We are committed to respecting the confidentiality of the personal information we collect.

By using the Site, the User agrees to the collection and processing of Personal Data in accordance with this policy.

Collection of personal information

We collect the following information:

  • Name
  • First name
  • Postal address
  • Postal code
  • E-mail address
  • Phone number

The personal information we collect is collected through forms and through the interactivity established between you and our website.
We also use cookies and/or log files to collect information about you, as described in the next section.

Forms and interactivity:

Your personal information is collected through forms, namely:

  • Account Creation Form
  • Customer account
  • Contact form
  • Sign up form for the newsletter

We use this information for the following purposes:

  • Contact
  • Sending newsletters
  • Managing your orders

Log files and cookies

We collect certain information through log files (log file) and cookies. This is mainly the following information:

  • IP address
  • Operating system
  • Pages visited and queries
  • Time and day of connection

The use of such files allows us to:

  • Improved service and personalized welcome
  • Custom Consumption Profile
  • Order tracking
  • Statistics

Right of objection and withdrawal

We are committed to offering you the right to object and withdraw your personal information.
The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can do so via:
Email: contact@gandoura.com

Right of access

We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or delete information concerning them.

This right will be exercised through:
Email: contact@gandoura.com

Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer)
  • Access Management – Authorized Person
  • Access Management – Data Subject
  • Computer backup
  • Username / Password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy.

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